IBS Software - Opportunities | IBS Software
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IMMEDIATE VALUE

Start with
offers
and orders

Offer and Order modules leverage your existing capabilities to enable personalised and dynamic offers, while efficiently delivering and fulfilling orders across the customer lifecycle. Implement these solutions today to stay ahead of the competition, and see immediate value and impact across your airline.

Start here to build your foundation for additional modules, which can be implemented incrementally to align with your specific requirements and priorities—accounting for your legacy and ensuring continuity. Gradual adoption also minimises disruption to existing operations, and reduces the potential risk of large-scale transformation.

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See quick wins, like increased conversion rates

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Take control over offers, pricing, and products

gear

Establish technology readiness and future proof

Take off with modules fit for you

You already possess the foundational capabilities and infrastructure to get started. Let's leverage your established sales channels, pricing structures, and inventory management systems, and launch into the world of modern retailing with next-gen technology.

Order with PSS

Reap the benefits of modern retailing without added complexity, cost, and time. This option adds ongoing flexibility for more features and functionalities through our modules as you deem appropriate.

ORDER

Order management capabilities for any type of product you or your partners sell. Acts as a single source of truth throughout the lifecycle of an order, maintaining integrity, identifying and managing interdependencies, and connecting airline satellite systems together.

Adoption challenges and use cases →

STOCK

Management Center Interface showing Recent Order

Offer only

Adopt a customer-centric approach that's flexible, scalable, and seamlessly integrated. This option mitigates risks with proactive testing of capabilities that hone personalised offers and enhance revenue generation.

OFFER

Create and recommend offers in real time, fueled by dynamic rule and AI/ML-based contextual capabilities. Expand your ability to offer standalone and bundled products.

Adoption challenges and use cases →

EXCHANGE

Behavioral Insights interface showing customer data and pricing

Customer-centric approach

Tailor offers based on customer preferences, behaviour, and shopping context with the power of AI/ML.

Revenue optimisation

Continuous pricing dynamically prices and bundles products and services, adding relevance and upsell opportunities.

Mitigate risk

Make data-driven decisions to minimise the risk of offering irrelevant or ineffective products to customers.

Offer and Order with PSS

A complete and integrated retailing solution, this option covers all aspects of the process, from offer creation and inventory management to order processing and fulfillment.

OFFER

Create and recommend offers in real time, fueled by dynamic rule and AI/ML-based contextual capabilities. Expand your ability to offer standalone and bundled products.

Adoption challenges and use cases →

EXCHANGE

ORDER

STOCK

Itinerary interface showing customer booking options

Personalisation

Use customer data, preferences, and historical behaviour to generate personalised offers. In turn, stay relevant and increase the likelihood of conversion.

Dynamic pricing

Adjust prices based on demand, availability, customer segmentation, and competitive positioning, and quickly respond to market preferences.

Easy inventory management

Track and manage inventory with a complete view, and ensure the right products are available at the right time.

Seamless integration

Eliminate data silos and create a cohesive experience by integrating systems and processes, like inventory management and payment gateways.

Offer and Order without PSS

Operating independently of PSS, this option delivers a dedicated and specialised retailing solution. It allows for quick innovation and adaptation of strategy—you can choose the specific modules you need to align exactly with your priorities at any given moment.

This standalone system approach requires careful consideration of integration challenges, data management requirements, and operational coordination to successfully implement and seamlessly operate. It allows for personalised and dynamic offers, enables a total ordering solution, and optimises your revenue streams.

OFFER

Create and recommend offers in real time, fueled by dynamic rule and AI/ML-based contextual capabilities. Expand your ability to offer standalone and bundled products.

Adoption challenges and use cases →

EXCHANGE

ORDER

STOCK

Personalised Bundle interface showing travel itinerary options

Independence from PSS

Innovate and adapt retailing strategies without constraints or impact to PSS.

Flexibility and agility

Greater opportunities for experimentation, customisation, integration, and scale.

Speed time to market

A separate retailing solution can be faster than modifying or replacing existing PSS.

Focused capabilities

Put the latest retailing features, capabilities, and best practices to action.

Reduced complexity

Better allocate resources and build specialised expertise on a focused system.

Easy inventory management

Track and manage inventory with a complete view, making sure the right products are available at the right time.

Streamlined order processing

Receive and process orders quickly and accurately, reducing manual errors and improving satisfaction.

Cost-saving opportunities

Automate processes to reduce operational costs and create new efficiencies at every step of an order.

Immediate impact

Seamless integration

Eliminate data silos and create a cohesive customer experience with the integration of systems and processes, like inventory and custom relationship management, and payment gateways.

Centralised control

With one place to manage and orchestrate the customer lifecycle, you can streamline and automate offer and order creation, modification, fulfillment, and settlement.

Agile fulfillment

Simplify inventory management and track the status of orders in real time. Make data-driven decisions to efficiently allocate resources to speed fulfillment and its overall reliability.

Personalisation

Generate personalised offers with customer data, preferences, and historical behaviour. In turn, increase relevance, engagement, and the likelihood of conversion.

Dynamic pricing

Maximise revenue potential. Adjust prices based on demand, availability, customer segmentation, and competitive positioning, and quickly respond to changing markets.

Real-time decisions

Create bundled offers, add-ons, and ancillary services on the fly. Informed by a deep well of data, drive smarter decisions, and optimise offers based on customer insights and trends.

Any path you choose, we’re there from planning to implementation—and beyond

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